I once had a boss that would provide input to questions in a
highly political manner. His advice
often allowed for multiple interpretations depending on the mood you were in
that day. It became difficult to follow
the directions, but he was skilled and a good manager. The difficulty was in communication to the
staff not in the quality of the directions, assuming you figured out what they
were. Eventually, I learned to interrogate
the boss to clarify and narrow down on the actions or suggestions. I may have appeared as more aggressive, but
it was necessary.
In running a company, I always had to keep expenses down as well
as hold on to equity and not distribute it like candy. This was my fiduciary duty. Employees always wanted higher pay or more
options. For me, finding balance was not
easy. Giving out too much would not be
good management, giving out too little make me look cheap. Bet you can guess how I managed things. I learned to use the political speak of my
former boss to keep people in check. So
what if I was cheap and unclear!
Working with contractors and keeping fees low was also part of
duties. Never mind that contractors
learned that fee reductions resulted in lower level people working on the
assigned tasks. The company paid lower
fees. So what if it took longer to get
tasks done or that they were not to the desired standards. At least it appeared to cost less, sort
of. Guess I never took into account the
fact that quality and overruns may have evened out the lost capital for the
contractors.
The above partly applies to me, but it covers so many entrepreneurs
in startups, I wanted to stress the point without naming names. In your startup, do you provide clear
definitive instructions? Do you hold a quarter
so tight the “Eagle Screams?” There is a
balance and you need to find it early in the company’s development. Your employees are discussing you and your
management style, or maybe complaining about you and your style. Maybe you have a complete lack of style!
Do not be surprised when one day someone says you are an ASS; they
most likely have been calling you that behind your back for a long time. You may respond, “I Am a What?” Realize that how you present yourself to
others will define how everyone believes you will behave. You may be the greatest person and care about
all those you work with, but failing to act that way will cause partners or
employees to eventually desire to work elsewhere. You need their best work and you need
dedication!
Try striking balance in your business dealings. You want your partners and employees to
perform with enthusiasm and deliver quality.
You want them to be advocates of the company, not seek other places to
work. How you behave around all those
you meet or work with will send a clear message. Make sure it is the message you want
delivered.
You
can follow Taffy Williams on Twitter by @twilli2861 and you can email him with questions
at twilli2861@aol.com and his company website , photo website, or like
ColonialTDC on Facebook. You can also find him in the group
Startup Group on
Linkedin. Other articles can be found in the Charlotte,
NC- small business section of Examiner.com. This blog is now
listed on StartUpRoar and on Alltop®.

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